Reference

permata123 Privacy Policy for Your Account Data

Our Privacy Policy explains how permata123 handles the account, device and wallet records created when you open an account, verify your phone or enter the lobby.

Account access recordsCookie choicesDANA and QRIS contextPhone verification

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How DANA and QRIS Data Is Used

permata123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy covers records linked to account creation, phone verification, sign-in events, device settings and payment status. When you choose DANA, OVO, GoPay or QRIS, we may keep the wallet reference, transaction amount, time, status and receipt trail needed to match activity to your account;

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we do not need your wallet password for that matching step. Bank transfer and virtual account records can include the receiving bank label, such as BCA, BRI, Mandiri or BNI, together with a reference number. We use these records to confirm status, investigate a disputed entry
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and protect account access. We retain them only for the period needed for those purposes or a legal requirement. Our processing and account eligibility depend on local law, and this policy applies where local law permits.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REQUEST HELP DIRECTLY

Privacy Help for Login and Wallet Records

A clear contact path helps you question a record without explaining your whole account history.

Account privacy request Ask us to access, correct or explain personal records through the signed-in account support route. We may check your phone verification before discussing account-linked data.

Wallet record question For DANA, OVO, GoPay, QRIS or bank transfer entries, send the payment date and reference. We use those markers to locate the relevant status without asking for a wallet password.

Login data concern If a new device or browser creates an unfamiliar sign-in record, contact us from your account support path. We can review the event and explain the security step applied.

OUR DATA PRACTICE

How We Protect Your Account Trail

Privacy is handled through practical account controls rather than broad promises. We separate sign-in records, payment references and browsing signals, limit internal access to the purpose involved, and use your requests to…

Account security

Phone verification helps connect account access to the right person. We record the verification result and related sign-in event, while sensitive wallet passwords remain with the payment service.

Cookie controls

Cookies can remember session settings and help us detect unusual browser activity. You can adjust cookie controls in your browser, though changing them may affect continued account access.

Device signals

A mobile browser may send device type, browser version, language and session timing. We use these signals to maintain a session, investigate access issues and identify unusual patterns.

Payment matching

DANA, OVO, GoPay and QRIS entries are matched through references, timestamps and status values. This supports receipt checks while avoiding collection of your wallet PIN or password.

Retention choices

We keep account and transaction records for the period needed for account support, dispute handling or legal duties. When that purpose ends, records are deleted or separated from direct account access.

Changes and contact

You can request a copy, correction or clarification through the account support route. Tell us which record concerns you, and we may verify your phone before making a change.

Privacy Policy Questions Indonesian Accounts Ask

These Privacy Policy answers focus on the records you create while using permata123 from Indonesia. If your request concerns eligibility or access, remember that it depends on local law; our support route can explain the account step without requesting your wallet password.

It covers account details, phone verification, sign-in events, device signals, cookies, payment references and support requests connected with your account, including activity involving DANA, OVO, GoPay or QRIS.

A reference lets us match a payment status or receipt to the correct account. We may record the reference, amount, time and result, but we do not need your DANA, OVO, GoPay or QRIS password.

Yes. Use the signed-in account support route and request a copy of the records linked to your account. We may confirm your phone verification before releasing account-linked material.

Send the record name, the correction requested and any supporting account detail through support. We check the request against your account and update an inaccurate entry when the request is validated.

Yes. Cookies can retain session settings and support security checks in your mobile browser. Browser controls can limit them, although changing cookie settings may interrupt login or account continuity.

We retain records for account support, payment disputes, security checks or legal duties, as applicable. Once the purpose ends, we delete them or remove their direct connection to your account.

It applies to account and payment records handled through the service where local law permits. Eligibility and access depend on local law, so contact support if your location or account status needs checking.

permata123 Privacy Policy for Your Account Data

Privacy Help for Login and Wallet Records

How We Protect Your Account Trail

Account security

Cookie controls

Device signals

Payment matching

Retention choices

Changes and contact

Privacy Policy Questions Indonesian Accounts Ask

01 What does the permata123 Privacy Policy cover?

02 Why does the Privacy Policy mention my payment reference?

03 Can I ask permata123 for a copy of my data?

04 How can I correct an error under the Privacy Policy?

05 Does the Privacy Policy explain cookie use on mobile?

06 How long does permata123 keep account and wallet records?

07 Does this Privacy Policy apply to my Indonesian account?

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